At KASBKART, we strive to ensure customer satisfaction by delivering quality products and a reliable shopping experience. This Return & Refund Policy outlines the conditions under which returns, replacements, and refunds are accepted.

Eligibility for Returns

Customers may request a return if the product received is damaged, defective, incorrect, or significantly different from its description. To be eligible, the item must be unused, in its original condition, and returned with all original packaging, tags, and accessories. Proof of purchase is required for all return requests.

Return Timeframe

Return requests must be initiated within a specified period from the date of delivery, typically within 7 days unless otherwise stated for specific products. Requests made beyond this period may not be accepted.

Non-Returnable Items

Certain items may not be eligible for return due to hygiene, safety, or usage reasons. These may include personal care products, perishable goods, customized items, or products marked as non-returnable at the time of purchase.

Return Process

To initiate a return, customers must contact KASBKART support with order details and the reason for return. Once the request is reviewed and approved, instructions for returning the product will be provided. KASBKART reserves the right to inspect returned items before processing any refund or replacement.

Refund Policy

Refunds will be processed once the returned item is received and verified. Approved refunds will be issued through the original payment method or as store credit, depending on the nature of the transaction. The processing time may vary depending on the payment provider.

Replacement Policy

In cases where a product is defective or incorrect, KASBKART may offer a replacement instead of a refund, subject to product availability. If a replacement is not available, a refund will be issued.

Shipping Charges

Shipping charges for returns may vary depending on the reason for return. If the return is due to an error from KASBKART, such as a damaged or incorrect item, return shipping costs may be covered. In other cases, customers may be responsible for return shipping fees.

Cancellation Policy

Orders may be canceled before they are shipped. Once an order has been dispatched, it may no longer be eligible for cancellation and must follow the return process instead.

Fraud Prevention

KASBKART reserves the right to reject return or refund requests in cases of suspected fraud, misuse of the return policy, or repeated excessive returns.

By placing an order on KASBKART, you agree to this Return & Refund Policy.

KASBKART — Ensuring a fair and reliable shopping experience.